Contact
At FysionX, customer satisfaction is our top priority. If you have any questions about a product, an order, or if you need any other form of assistance, our dedicated support team is ready to help.
Please use the channels below to get in touch with us.
For general inquiries, order information, or after-sales support:
Email: support@fysionx.com
Response Time: We aim to respond to all emails within 24 to 48 business hours.
📞 WhatsApp (Text Only)
Do you prefer a more direct contact? We are available via the number below:
Number: +351 930576739
⚠️ Important: Please note that we do not accept direct voice calls. This number is dedicated exclusively to WhatsApp text messages to ensure we can track and resolve your requests efficiently.
🕒 Operating Hours
Our support team is available during the following hours (Lisbon Time / WET):
Monday to Friday: 09:00 AM to 06:00 PM.
Weekends & Holidays: Our team is offline during these days. However, feel free to leave a message, and we will get back to you as soon as possible on the next business day.
📦 Frequently Asked Questions (FAQ)
Have you checked if your question has already been answered? Before reaching out, we suggest visiting our Shipping Policy page. Many answers regarding delivery times and tracking can be found there.
📍 Headquarters & Correspondence
For official correspondence or authorized returns: FysionX™ Official Business Address: Rua Mato das Cruzadas, Nº 9 Bloco 2 R/C Esquerdo - Beloura II, 2710-701, Sintra, Lisbon, Portugal.